Privacy Policy

Our Privacy Policy

Resume and Career Services takes confidentiality seriously. We value your privacy as a job seeker and appreciate your trust in us.

Website User Privacy Policy Terms & Conditions

This privacy policy has been compiled to better serve those who are concerned with how their “Personally Identifiable Information” (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Acceptance

Welcome to the Resume and Career Services website located at www.resumeandcareerservices.com, together with any materials and services available therein, and successor site(s) thereto, (the “Site”), which is operated by Resume and Career Services LLC. (“Resume and Career Services” or “we” or “us”).

These Terms of Use (“Terms”) state the terms and conditions governing your use of and access to the Site and constitute a legally binding contract between you and Resume and Career Services. These Terms incorporate any additional terms and conditions posted by Resume and Career Services through the Site, or otherwise made available to you by Resume and Career Services LLC.

Please review these terms carefully. Your access to and/or use of the site constitutes your acceptance of, and consent to be bound by, these terms. If you do not accept and consent to be bound by these terms, then you must not use or access the site.

We may change these Terms from time to time by notifying you of such changes by any reasonable means, including by posting revised Terms through the Site. Any such changes will not apply to any dispute between you and us arising prior to the date on which we posted the revised Terms incorporating such changes, or otherwise notified you of such changes.

The “Last Updated” legend below indicates when these Terms were last changed. We may, at any time and without liability, modify or discontinue all or part of the Site (including access to the Site via any third-party links); or offer opportunities to some or all Site users.

Eligibility

By using the Site, you affirm that you are of legal age to enter into these Terms. If you are an individual accessing or using the Site on behalf of, or for the benefit of, any corporation, partnership or other entity with which you are associated (an “Organization”), then you are agreeing to these Terms on behalf of yourself and such Organization, and you represent and warrant that you have the legal authority to bind such Organization to these Terms. References to “you” and “your” in these Terms will refer to both the individual using the Site and to any such Organization.

The Site is controlled or operated (or both) from the United States and is not intended to subject Resume and Career Services to any non-U.S. jurisdiction or law. The Site may not be appropriate or available for use in some non-U.S. jurisdictions. Any use of the Site is at your own risk, and you must comply with all applicable laws, rules, and regulations in doing so. We may limit the Site’s availability at any time, in whole or in part, to any person, geographic area or jurisdiction that we choose.

License

Subject to and conditioned on your compliance with these Terms, Resume and Career Services grants you a limited, non-exclusive, non-transferable, non-assignable, revocable license to access and use the Site, and to download copies of the materials that we make available for download on the Site, in each case solely for your personal and non-commercial use. The Site, including all content, information, and materials incorporated into or made available through the Site, is the exclusive property of Resume and Career Services or its partners and is protected by the U.S. and international law. You agree not to access or use the Site, or any content, information, or materials incorporated into or made available through the Site, except as expressly permitted under these Terms. All trademarks, service marks, and logos displayed on the Site (the “Marks”) are the exclusive property of Resume and Career Services or our respective third-party owners. Except for your right to view Marks on our Site, you are not granted any rights to the Marks. Nothing in the Site grants, by implication, estoppel, or otherwise, any license or right to use any Marks displayed on the Site.

User-Submitted Materials

The Site includes functionality to enable you to upload your résumé and/or other employment- and career-related information and may also enable you to submit comments and materials through interactive features such as message boards and other forums, and chatting, commenting and other messaging functionality (all such résumés, information, comments, and materials are “Submitted Materials”). For clarity, you retain ownership of your Submitted Materials. You hereby grant Resume and Career Services a worldwide, royalty-free, fully paid-up, non-exclusive, perpetual, irrevocable, transferable and fully sublicensable (through multiple tiers) license, without additional consideration to you or any third party, to reproduce, distribute, perform and display (publicly or otherwise), create derivative works of, adapt, modify and otherwise use and exploit such Submitted Materials, in any format or media now known or hereafter developed, and for any purpose (including promotional purposes, such as testimonials).

In addition, if you provide to us any ideas, proposals, suggestions, or other materials (“Feedback”), whether related to the Site or otherwise, such Feedback will be deemed Submitted Materials, and you hereby acknowledge and agree that such Feedback is not confidential and that your provision of such Feedback is gratuitous, unsolicited and without restriction, and does not place Resume and Career Services under any fiduciary or other obligation. You represent and warrant that you have all rights necessary to grant the licenses granted in this section, and that your Submitted Materials, and your provision thereof through and in connection with the Site are complete and accurate and are not fraudulent, tortious, or otherwise in violation of any applicable law or any right of any third party. You further irrevocably waive any “moral rights” or other rights with respect to attribution of authorship or integrity of materials regarding each Submission that you may have under any applicable law under any legal theory.

Resume and Career Services may (but has no obligation to) screen, monitor, evaluate, and remove any Submitted Materials at any time and for any reason, or analyze your access to and use of the Site. We may disclose information regarding your access to and use of the Site, and the circumstances surrounding such access and use, to anyone for any reason or purpose.

For clarity, certain information that you provide to Resume and Career Services through the Site may also be governed by Resume and Career Services’s Privacy Policy, located at /privacy (the “Privacy Policy”). You represent and warrant that any information you provide in connection with the Site is and will remain accurate and complete and that you will maintain and update such information as needed.

Rules of Conduct

In connection with the Site, you agree NOT to:

Post, transmit or otherwise make available through or in connection with the Site any materials that are or may be: (a) threatening, harassing, degrading, hateful or intimidating, or otherwise fail to respect the rights and dignity of others; (b) defamatory, libelous, fraudulent or otherwise tortious; (c) obscene, indecent, pornographic or otherwise objectionable; or (d) protected by copyright, trademark, trade secret, right of publicity or privacy or any other proprietary right, without the express prior written consent of the applicable owner.
Post, transmit or otherwise make available through or in connection with the Site any virus, worm, Trojan horse, Easter egg, time bomb, spyware or other computer code, file or program that is or is potentially harmful or invasive or intended to damage or hijack the operation of, or to monitor the use of, any hardware, software, or equipment (each, a “Virus”).
Use the Site for any commercial purpose, or for any purpose that is fraudulent or otherwise tortious or unlawful.
Harvest or collect information about users of the Site.
Interfere with or disrupt the operation of the Site or the servers or networks used to make the Site available, including by hacking or defacing any portion of the Site; or violate any requirement, procedure or policy of such servers or networks.
Restrict or inhibit any other person from using the Site.
Reproduce, modify, adapt, translate, create derivative works of, sell, rent, lease, loan, timeshare, distribute, or otherwise exploit any portion of (or any use of) the Site except as expressly authorized herein.
Reverse engineer, decompile, or disassemble any portion of the Site, except where such restriction is expressly prohibited by applicable law.
Remove any copyright, trademark, or other proprietary rights notice from the Site.
Frame or mirror any portion of the Site, or otherwise incorporate any portion of the Site into any product or service.
Systematically download and store Site content.
Use any robot, spider, site search/retrieval application or other manual or automatic device to retrieve, index, “scrape,” “data mine,” or otherwise gather Site content, or reproduce or circumvent the navigational structure or presentation of the Site, without Resume and Career Services’ express prior written consent. Notwithstanding the foregoing, and subject to compliance with any instructions posted in the robots.txt file located in the Site’s root directory, Resume and Career Services grants to the operators of public search engines permission to use spiders to copy materials from the Site for the sole purpose of (and solely to the extent necessary for) creating publicly available, searchable indices of such materials, but not caches or archives of such materials. Resume and Career Services reserves the right to revoke such permission either generally or in specific cases, at any time and without notice.

Account and Password

You may need to register for an account to use all or portions of the Site. We may reject, or require that you change, any username, password, or other information that you provide to us in registering. You, and not Resume and Career Services, are responsible for any use or misuse of your username or password. In particular, it is your sole responsibility to (a) maintain the confidentiality of your account login and password; (b) frequently update and revise your password, and (c) promptly notify Resume and Career Services if there is any unauthorized use of your account or any breach of security.

Third-Party Materials

The Site may make available or provide links to third party websites, content, or information (“Third-Party Materials”). Resume and Career Services does not control and is not responsible for any Third-Party Materials and the availability of any Third-Party Materials on the Site does not imply endorsement of or affiliation with the provider of Third-Party Materials. Your use of Third-Party Materials is at your own risk.

Indemnification

You agree to indemnify, defend, and hold harmless Resume and Career Services and its affiliates, officers, directors, agents, and employees from any claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including attorneys’ fees) arising out of or relating to your access to or use of, or activities in connection with, the Site (including any Submitted Materials), or your violation or alleged violation of these Terms or the Privacy Policy.

Disclaimer

The site is provided on an “as is” and “as available” basis, without any warranties of any kind, and Resume and Career Services LLC expressly disclaims all warranties, whether express or implied, with respect to the site to the fullest extent permissible under applicable law, including warranties of merchantability, fitness for a particular purpose, non-infringement, and title, and warranties arising from course of performance, course of dealing, or usage or trade.

While we try to maintain the timeliness, integrity, and security of the Site, we do not guarantee that the Site is or will remain updated, complete, correct, or secure, or that access to the Site will be uninterrupted. The Site may include inaccuracies, errors, and materials that violate or conflict with these Terms. Additionally, third parties may make unauthorized alterations to the Site. Further, without limiting the foregoing, Resume and Career Services (a) does not guarantee that you will receive any employment or job offers through the Site; (b) will not be responsible for any employment offers or listings, employment screenings, employment decisions, or actual employment presented by third parties; and (c) is neither your employer nor your agent based solely on your usage of the Site. You must use your own judgment in evaluating any prospective employers and any Third-Party Materials.

Limitation of Liability

Resume and Career Services will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages of any kind, under any contract, tort (including negligence), strict liability or other theory, including damages for loss of profits, use or data, loss of other intangibles, or loss of security of submitted materials (including unauthorized interception by third parties of any submitted materials), even if advised in advance of the possibility of such damages or losses. Without limiting the foregoing, Resume and Career Services will not be liable for damages of any kind resulting from your use of or inability to use the site or from any third-party materials, including from any virus that may be transmitted in connection therewith. Your sole and exclusive remedy for dissatisfaction with the site is to stop using the site. The maximum aggregate liability of Resume and Career Services for all damages, losses, and causes of action, whether in contract, tort (including negligence) or otherwise, will be $100.

Applicable law may not allow for limitations on certain implied warranties, or exclusions or limitations of certain damages; solely to the extent that such law applies to you, some or all of the above disclaimers, exclusions or limitations may not apply to you, and you may have certain additional rights.

Termination

Resume and Career Services may terminate or suspend your access to the Site at any time, with or without cause or notice, including if we believe that you have violated or acted inconsistently with the letter or spirit of these Terms. Upon any such termination or suspension, (a) your right to access and use the Site will immediately cease; (b) Resume and Career Services may immediately deactivate or delete your user name, password, and account; (c) Resume and Career Services will be under no obligation to maintain or provide you with access to any materials associated with your account (including Submitted Materials), and may retain or delete such materials in Resume and Career Services’ sole discretion; and (d) except for the license granted to you to access and use the Site, the remaining provisions of these Terms will survive and continue in effect.

Notice of Copyright Infringement

The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the internet infringes their rights under U.S. copyright law. If you believe in good faith that materials available on the Site infringe your copyright, you (or your agent) may send to Resume and Career Services a written notice by mail, email, or fax, requesting that Resume and Career Services remove such material or block access to it. If you believe in good faith that someone has wrongly filed a notice of copyright infringement against you, the DMCA permits you to send to Resume and Career Services a counter-notice. Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA. See http://www.copyright.gov/ for details. Notices and counter-notices must be sent in writing to:

Resume and Career Services

4545 E Shea Blvd, Ste 250

Phoenix, AZ 85028

United States of America

We suggest that you consult your legal advisor before filing a DMCA notice or counter-notice.

Governing Law; Jurisdiction

These Terms are governed by and will be construed in accordance with the laws of the State of Arizona, U.S.A., without regard to its principles of conflicts of law and regardless of your location. You agree to exclusive jurisdiction of the federal and state courts located in Maricopa County, Arizona, U.S.A., and waive any jurisdictional, venue, or inconvenient forum objections to such courts.

Information or Complaints

If you have a question or complaint regarding the Site, please send an email to hello@resumeandcareerservices.com. Please note that email communications will not necessarily be secure; accordingly, you should not include credit card information or other sensitive information in your email correspondence with us.

General

These Terms do not, and will not be construed to, create any partnership, joint venture, employer-employee, agency, or franchisor-franchisee relationship between you and Resume and Career Services. If any provision of these Terms is found to be unlawful, void, or for any reason unenforceable, that provision will be deemed severable from these Terms and will not affect the validity and enforceability of any remaining provision. You may not assign, transfer, or sublicense any or all of your rights or obligations under these Terms without our express prior written consent. We may assign, transfer, or sublicense any or all of our rights or obligations under these Terms without restriction. No waiver by either party of any breach or default under these Terms will be deemed to be a waiver of any preceding or subsequent breach or default. Any heading, caption, or section title contained herein is for convenience only and in no way defines or explains any section or provision. All terms defined in the singular will have the same meanings when used in the plural, where appropriate and unless otherwise specified. Any use of the term “including” or variations thereof in these Terms will be construed as if followed by the phrase “without limitation.” These Terms, including any terms and conditions incorporated herein, constitute the entire agreement between you and Resume and Career Services relating to the subject matter hereof and supersede any and all prior or contemporaneous written or oral agreements or understandings between you and Resume and Career Services relating to such subject matter. Notices to you (including notices of changes to these Terms) may be made via posting to the Site or by email (including in each case via links), or by regular mail. Without limitation, a printed version of these Terms and of any notice given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Resume and Career Services will not be responsible for any failure to fulfill any obligation due to any cause beyond its control.

Personal Information We Collect

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, current position, or other details to help you with your experience.

When We Collect Information

We collect information from you when you fill out a form or enter information on our site.

How We Use Your Information

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To follow up with you after correspondence (live chat, email, or phone inquiries).

Protecting Information Collected on Our Website

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

Keep track of advertisements.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s help menu to learn the correct way to modify your cookies.

If you turn cookies off, some of the features that make your site experience more efficient may not function properly. It won’t affect the user’s experience that makes your site experience more efficient and may not function properly.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

We do not include or offer third-party products or services on our website.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

Remarketing with Google AdSense
Google Display Network Impression Reporting
Demographics and Interests Reporting

We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting Out

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt-Out page or by using the Google Analytics Opt-Out Browser add-on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared.

See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our homepage or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

Via Email

Can change your personal information:

By emailing us
By calling us
By chatting with us or by sending us a support ticket

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States, and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email within 3-5 business days from identifying the breach.

We also agree to the Individual Redress Principle, which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

Send information, respond to inquiries, and/or other requests or questions.
Process orders and to send information and updates pertaining to orders.
Send you additional information related to your product and/or service.
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CAN-SPAM, we agree to the following:

Not use false or misleading subjects or email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters.
Monitor third-party email marketing services for compliance, if one is used.
Honor opt-out/unsubscribe requests quickly.
Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at hello@resumeandcareerservices.com.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

resumeandcareerservices.com

4545 E Shea Blvd, Ste 250

Phoenix, AZ 85028

United States of America

(480) 422-1939

RACS Guarantee

Resume and Career Services is invested in your success and stands behind our program. Our goal is to educate and empower you, the job seeker, to be your own best advocate in your career journey. Unfortunately, there is no one-size-fits-all solution, and each job search is unique.

However, we understand that time is money, and we want you to succeed through our program and in your career. To that end, we guarantee that you will receive at least one interview within one month of completing the Resume and Career Services program. If you have not secured at least one interview in that time, you can contact hello@resumeandcareerservices.com to request a refund, not to exceed two months of membership fees at the rate you paid.

Please understand that it can take six months or more for an executive-level candidate to secure a new position after launching a job search. Therefore, this guarantee only covers your ability to secure an interview, not to land a new position.

To qualify for this money-back guarantee, you must have:

Completed all coursework, which includes six courses and all lessons within those courses.
Had your resume and LinkedIn profile professionally reviewed and critiqued by a member of the Resume and Career Services team.
Communicated directly with a member of the Resume and Career Services team for a one-on-one consultation.
Applied for ten positions for which you are qualified.*

Once we have received your request for a refund, a member of our team will review your request and provide a response within seven business days. If approved, you will receive a refund via credit card chargeback within 7–10 business days.

*Positions for which you are qualified match your stated career goal on the resume and LinkedIn profile you submitted for review to Resume and Career Services’ staff. Additionally, your qualifications must meet 90% of the requirements stated in the job description, and you must submit your tracking worksheet when requesting a refund.

A refund can only be requested once. If a member chooses to return to the program after receiving a refund, s/he does so at his/her own risk. There is no science to a job search and, as such, Resume and Career Services cannot guarantee results.